Terms of Service

Last Updated: 18 Feb, 2026

Welcome to ThreeKula (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of our website www.threekula.com and all related services, features, products, and content (collectively, the “Services”).

Our online store is hosted on Shopify, which enables us to offer our products and services to you.

By accessing or using our website, placing an order, or interacting with our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

1. Eligibility & Account Responsibility

By using our Services, you confirm that:

  • You are at least 18 years old (or the legal age of majority in your jurisdiction).

  • Any information you provide is accurate and complete.

  • You are responsible for maintaining the confidentiality of your account credentials.

You agree not to transfer, sell, or assign your account to another person.

2. Products & Descriptions

We strive to display product images, descriptions, and details as accurately as possible. However:

  • Actual colors may vary depending on your screen settings.

  • Handmade or natural products may have slight variations.

  • Product availability is subject to change without notice.

We reserve the right to discontinue products or limit quantities at our discretion.

3. Orders & Acceptance

When you place an order, you are making an offer to purchase.

An order is considered accepted only when:

  • Payment has been successfully processed, and

  • You receive an order confirmation email from ThreeKula.

We reserve the right to cancel or refuse any order due to:

  • Pricing errors

  • Stock unavailability

  • Suspected fraudulent activity

  • Incorrect billing information

If we cancel your order, any payment received will be refunded.

All purchases are subject to our Refund & Return Policy.

4. Pricing & Payments

  • Prices listed on threekula.com are in INR unless otherwise stated.

  • Prices may change without prior notice.

  • Taxes, shipping fees, or other applicable charges may be added at checkout.

  • Payment must be completed before order processing.

You confirm that:

  • You are authorized to use the payment method provided.

  • You will pay all charges incurred, including applicable taxes and shipping fees.

Payments are processed securely through third-party payment gateways such as Razorpay, Shopify Payments, or other providers.

5. Shipping & Delivery

Delivery timelines provided are estimates and not guaranteed.

We are not responsible for delays caused by:

  • Courier companies

  • Customs or government authorities

  • Natural events or circumstances beyond our control

Risk of loss transfers to you once the product is handed over to the shipping carrier.

6. Intellectual Property

All content on threekula.com, including:

  • Logos

  • Product designs

  • Images

  • Text

  • Graphics

  • Website layout

is the property of ThreeKula and protected under applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or exploit any content without our prior written consent.

7. Third-Party Tools & Links

Our website may include links to third-party websites or services.

We are not responsible for:

  • Content on third-party websites

  • Their privacy practices

  • Any transactions conducted outside our platform

Use of third-party tools is at your own risk.

8. Relationship with Shopify

ThreeKula is hosted on Shopify. However:

  • All purchases are made directly between you and ThreeKula.

  • Shopify is not responsible for product quality, delivery, refunds, or disputes.

By using our Services, you agree that Shopify is not liable for transactions conducted on our website.

9. User Feedback & Reviews

If you submit reviews, suggestions, or feedback:

  • You grant us a non-exclusive, royalty-free right to use, publish, and display such content.

  • You confirm that your feedback does not violate any third-party rights.

  • We may remove any content that is unlawful, offensive, or misleading.

10. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes

  • Violate any applicable laws

  • Infringe on intellectual property rights

  • Upload viruses or malicious code

  • Attempt to hack, scrape, or misuse the website

  • Provide false or misleading information

We may suspend or terminate accounts that violate these Terms.

11. Disclaimer of Warranties

All Services and products are provided “as is” and “as available.”

We do not guarantee:

  • Uninterrupted website access

  • Error-free operation

  • That products will meet all personal expectations

To the maximum extent permitted by law, we disclaim all implied warranties.

12. Limitation of Liability

To the fullest extent permitted by law, ThreeKula shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or revenue

  • Data loss

  • Delays in delivery

  • Damages arising from misuse of products

Our total liability, if any, shall not exceed the amount paid by you for the specific product in dispute.

13. Indemnification

You agree to indemnify and hold harmless ThreeKula, its directors, employees, affiliates, and service providers from any claims or liabilities arising from:

  • Your violation of these Terms

  • Your misuse of the website

  • Your breach of applicable laws

14. Termination

We may suspend or terminate your access to our Services at any time if:

  • You violate these Terms

  • We suspect fraudulent activity

  • Required by law

Termination does not relieve you of any payment obligations incurred prior to termination.

15. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Insert City, e.g., Chandigarh, India].

16. Changes to These Terms

We may update these Terms from time to time.

Changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of those changes.